Do you offer a newsletter?
At this moment we're very sorry to tell you that we only offer a newsletter to our customers in the following countries:
We're working hard to bring a newsletter for other countries in the furture.
How do i change my address?
How do i pay?
Deliveries to a foreign country have the following payment options:
Payment in cash at the time of collection
Prepayment via transfer
Payment via Amazon Payment
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer]
Payment by invoice (via BillSAFE)
Further details on payment
We reserve the right to make the delivery only against prepayment via transfer in isolated cases. The invoice amount is to be settled at the time of payment on invoice within 14 days. If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods. In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract. In case of questions, please contact us at the contact details mentioned in the Legal Notice.
I forgot my password, what can i do?
If you forgot your password this is not a problem at all. Go to the Login-Page and click on Forgot your Password? the type in your password and the captcha and we will send you a link where you can change your password.
I have problems using Billsafe as a paymant option
I want to cancel my order.
I want to look at my recent orders
I want to place an order but don't want to set up an account
I want to return my order
Please be informed that we're not able to take back return from foreign countries at this time.
Is there a minimum order value?
You don't have to reach a minimum order value to buy in our store.
Answer not found?
Use our contact form to ask us your question to the contact form