Payment / Dispatch

Our partners for your safe delivery:

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Czech Republic, Monaco, France, Poland, Slovakia, Slovenia, Hungary, Italy, Vatican City, Sweden, Ireland, Spain, Portugal, Swiss, Bulgaria, Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Malta, Romania, Cyprus.

Costs of delivery (including of legally applicable VAT of your selected country of delivery) - Please note that the prices shown on this page include German VAT. These may differ slightly when ordering to another country due to different VAT rates.

Deliveries within Germany:
We charge shipping costs on the basis of the shipping weight:
from 0,001 kg - 30,00 kg       5,95 €
from 30,01 kg - 60,00 kg     11,90 €
from 60,01 kg - 600,00 kg   69,90 €

We don't deliver to P.O. Boxes or Packstationen!

If the order value is 99,00 € or above, the delivery in Germany is free of costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
from 60,01 kg we will deliver the goods via forwarder, per pallet 69,90 €

Bulky goods are marked as such in the item description

Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Swiss:
from   0,00 kg -   3,00 kg   16,39 €
from   3,01 kg - 10,00 kg   27,38 €
from 10,01 kg - 15,00 kg   35,62 €
from 15,01 kg - 31,50 kg   51,19 €
from 31,501 kg                 146,43 €

Austria, Belgium, Luxembourg, Netherlands:
from 0,000 kg -   0,10 kg  10,45 €
from 0,101 kg - 10,00 kg  11,90 €
from 10,01 kg – 20,00 kg 13,90 €
from 20,01 kg - 31,50 kg  15,90 €
from 31,60 kg - 60,00 kg  31,80 €
from 60,01 kg                  159,00 €

Denmark, Czech Republic:
from 0,000 kg -   0,10 kg  10,45 €
from 0,101 kg - 10,00 kg  12,90 €
from 10,01 kg – 20,00 kg 14,90 €
from 20,01 kg - 31,50 kg  16,90 €
from 31,60 kg - 60,00 kg  33,80 €
from 60,01 kg                  169,00 €

Monaco & France:
from 0,000 kg -   0,10 kg  10,45 €
from 0,101 kg - 10,00 kg  14,90 €
from 10,01 kg – 20,00 kg 16,90 €
from 20,01 kg - 31,50 kg  18,90 €
from 31,60 kg - 60,00 kg  37,80 €
from 60,01 kg                  189,00 €

Poland, Slovakia, Slovenia, Hungary, Italy, Vatican City:
from 0,000 kg -   0,10 kg  10,45 €
from 0,101 kg - 10,00 kg  18,50 €
from 10,01 kg – 20,00 kg 19,50 €
from 20,01 kg - 31,50 kg  20,50 €
from 31,60 kg - 60,00 kg  41,00 €
from 60,01 kg                  205,00 €

Sweden, Ireland, Spain, Portugal:
from 0,000 kg -   0,10 kg  10,45 €
from 0,101 kg - 10,00 kg  21,50 €
from 10,01 kg – 20,00 kg 23,50 €
from 20,01 kg - 31,50 kg  24,90 €
from 31,60 kg - 60,00 kg  49,80 €
from 60,01 kg                  249,00 €

Bulgaria, Estonia, Finland, Greece, Croatia,
Latvia, Lithuania, Malta, Romania, Cyprus:
from 0,000 kg -   0,10 kg  12,90 €
from 0,101 kg - 10,00 kg  21,90 €
from 10,01 kg - 20,00 kg  28,90 €
from 20,01 kg - 31,50 kg  37,90 €
from 31,60 kg - 60,00 kg  75,80 €
from 60,01 kg                  249,00 €

Information for orders outside the EU
If you are ordering from outside of the EU it is possible that you have to pay additional customs duties, taxes or fees to your public authorities. We recommend our customers to clear particulars before ordering!

Delivery periods
Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
If you order goods with different deliverytimes, we will send them in one parcel, calculated with the item with the longest deliverytime, except we arranged something else with you personally.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:
-  Payment in cash at the time of collection
-  Prepayment via bank transfer
-  Payment via direct debit
-  Payment on invoice
-  Payment via credit card
-  Payment via Amazon Payments
-  Payment via PayPal Express

In case of deliveries to a foreign country, you have the following payment options:
-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment via credit card
-  Payment via Amazon Payments
-  Payment via PayPal Express

Further details on payment
We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Information about §6 of the german VerpackV: